24/7 Motorcycle return instructions for Tenerife

You can access the parking area through the barrier gates.

• From 10:00 AM onward, the barriers will be open in front of restaurant Mesón Castellano.

• Before 10:00 AM, you can ride around the barrier at the entrance of the parking to enter.

Please park the motorcycle between the red and white poles, as shown in the accompanying picture.
If that spot is full, you may use a car parking space.

Before leaving the bike, ensure the following:

• Engage first gear (for manual bikes).

• For DCT bikes, apply the handbrake.

• Lock the handlebar.

• Attach the disc lock and activate the alarm by pressing the button.

• If there are multiple bikes, try to park them closely together.

• Take detailed photos or a video of the motorcycle from multiple angles as proof of how it was left in case anything happens after return.

Do NOT park in front of the shop, on the sidewalk, or near yellow lines.
Improper parking may result in a police fine of €200, which we are not responsible for.

Place your helmet(s) and other gear in the top box on the motorcycle.
If the top box is full, or if you don’t have a topbox use the large grey box in front of the shop.

• If your motorcycle does not have a top box, place all gear in the big box to the left of the shop entrance.

• Unlock box with the code wich you can in the email

• Place helmets inside the provided helmet bag (found inside the box).

• Close the box, secure the lock, and scramble the code.

Also include:

• Any tank bags, tail bags, or other removable luggage that’s not locked to the bike.

Step 4: Return the Keys

On the right side of the black shop doors, you’ll see a key drop slot.

Before dropping in the keys, please double-check:

✅ The motorcycle is parked in the designated area (NOT on the sidewalk, NOT in front of the shop, NOT near yellow lines).
✅ The bike is securely locked (handlebar, disc lock, top/side cases).
✅ You have removed all personal belongings.
✅ All gear is properly stored in the correct box (don’t forget layers inside jackets).
✅ You’ve taken clear photos/videos of the motorcycle.